We respond promptly to any production issues that may arise and quickly resolve them. With Tallium, you get a dedicated team for continuous product improvement.
Product enhancement
Regular issue resolution and fresh features will ensure your product continually improves and evolves, keeping it ahead of the competition.
Tech stack updates
Your technology stack will get regular updates, including databases, frameworks, and libraries, to ensure it stays secure and high-performing.
Post-release cost management
We control the expenses linked to maintaining your growing product (infrastructure, storage, third-parties) to keep your costs in check.
Compliance management
To meet the highest security bar and protect your data, we will make your product compliant with data protection regulations and industry standards.
Keep your solution always on track
Let’s discuss it!
Like your in-house support team, but better
Choosing to collaborate with Tallium instead of hiring in-house developers for ongoing software support gives you a range of benefits. Here’s how we differ.
In-house support team
Strong tech skills
Full-time engagement
Complete control over your project
Deep product knowledge
Quick recruitment and onboarding
No overhead costs
No operational burden
Team scaling up or down
Tallium’s thriving partnerships evolving great products
We’re in it for the long haul with our clients, making sure their products are always up-to-date. Explore some examples of the projects we’ve been supporting for years.
X-Forces – 5-year long journey of creating and supporting a learning community that helps UK veterans become entrepreneurs
Tallium provided us with goals at each point of the development and stuck to them. We have been informed of all design progression and updates on a regular basis, which was great to have.
Switch ‒ building and refining an advanced online education platform of international business schools for more than 3 years
The Switch platform helps create and deliver coaching programs for European business schools. The course builder allows designing of unique curriculums with different sets of modules and activities for each school.
Transitioning Mediapoint’s Printing Orders to the Digital Realm through a Web Platform
The Tallium team has developed and implemented the requested solution that fully meets our goals. We were pleased to work with Tallium, they are enthusiastic about the project and committed to producing great results within super-tight terms.
Support your product with the team that built it
A majority, 88%, of our clients opt for our software support and maintenance services. The reason is simple: our support team makes it easy to evolve your solution, improving the experience for everyone involved – you, your internal team, and your customers.
01
Long-time value
Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.
02
Same-roof support
Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.
03
Minimized risks
With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.
04
Scalable team
We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don’t require.
01
Long-time value
Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.
02
Same-roof support
Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.
03
Minimized risks
With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.
04
Scalable team
We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don’t require.
Hire our team to keep your software well-maintained
Want to discuss our support services in more detail?
Choose a support package that works for you
Pay only for the actual work done, ensuring full transparency in our processes
Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service
Standard
30h/month
Support hours included
See all features
Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service
4hours
Recommended
Premium
80h/month
Support hours included
See all features
Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service
2hours
Enterprise
Custom
Support hours included
See all features
Resolving priority issues
Elimination of malfunctions
Automatic daily monitoring
Functionality consultation
Support via email & Slack
Online support and remote assistance
Advanced monitoring, tools installation
PMO as a service
CTO as a service
1hours
1
Maintenance plan & strategy implementation
2
Ongoing software maintenance
3
Security patches and fixes
4
Regular product and platform audits
5
Performance monitoring & solution stabilization
6
Backups and disaster recovery
7
Database administration
8
SLA review and update
One team, multiple gains
With Tallium, you get a catch-all partner that will refine your product all the way through.
Let’s Discuss Your Project
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