What we do

We respond promptly to any production issues that may arise and quickly resolve them. With Tallium, you get a dedicated team for continuous product improvement.
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    Product enhancement

    Regular issue resolution and fresh features will ensure your product continually improves and evolves, keeping it ahead of the competition.
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    Tech stack updates

    Your technology stack will get regular updates, including databases, frameworks, and libraries, to ensure it stays secure and high-performing.
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    Post-release cost management

    We control the expenses linked to maintaining your growing product (infrastructure, storage, third-parties) to keep your costs in check.
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    Compliance management

    To meet the highest security bar and protect your data, we will make your product compliant with data protection regulations and industry standards.
Keep your solution
always on track
Let’s discuss it!

Like your in-house support team, but better

Choosing to collaborate with Tallium instead of hiring in-house developers for ongoing software support gives you a range of benefits. Here’s how we differ.
In-house support team
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    Strong tech skills
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    Full-time engagement
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    Complete control over your project
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    Deep product knowledge
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    Quick recruitment and onboarding
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    No overhead costs
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    No operational burden
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    Team scaling up or down
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Tallium’s thriving partnerships
evolving great products

We’re in it for the long haul with our clients, making sure their products are always up-to-date. Explore some examples of the projects we’ve been supporting for years.
X-Forces – 5-year long journey of creating and supporting a learning community that helps UK veterans become entrepreneurs
customer
Dax Gearing
Mentoring & Knowledge Manager, X-Forces Enterprise
Switch ‒ building and refining an advanced online education platform of international business schools for more than 3 years
Transitioning Mediapoint’s Printing Orders to the Digital Realm through a Web Platform

Support your product with the team that built it

A majority, 88%, of our clients opt for our software support and maintenance services. The reason is simple: our support team makes it easy to evolve your solution, improving the experience for everyone involved – you, your internal team, and your customers.
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Long-time value
Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.
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Same-roof support
Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.
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Minimized risks
With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.
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Scalable team
We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don’t require.
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01
Long-time value
Our development team ensures your codebase remains up-to-date to secure constant growth of your product, while you can concentrate on your business.
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02
Same-roof support
Your product will be supported by the same people who developed it, saving you from developer switching costs and long onboarding times.
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03
Minimized risks
With our team monitoring your product, we foresee potential issues and eliminate them before they impact your users or harm your business.
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Scalable team
We are adaptable. You can easily scale our team on demand to meet the growing needs or ramp down to save costs on resources you don’t require.
Hire our team to keep your software well-maintained
Want to discuss our support services in more detail?

Choose a support package that works for you

Pay only for the actual work done, ensuring full transparency in our processes
  • Resolving priority issues
  • Elimination of malfunctions
  • Automatic daily monitoring
  • Functionality consultation
  • Support via email & Slack
  • Online support and remote assistance
  • Advanced monitoring, tools installation
  • PMO as a service
  • CTO as a service
Standard
30h/month
Support hours included
See all features
  • Resolving priority issues
  • Elimination of malfunctions
  • Automatic daily monitoring
  • Functionality consultation
  • Support via email & Slack
  • Online support and remote assistance
  • Advanced monitoring, tools installation
  • PMO as a service
  • CTO as a service
  • 4hours
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Recommended
Premium
80h/month
Support hours included
See all features
  • Resolving priority issues
  • Elimination of malfunctions
  • Automatic daily monitoring
  • Functionality consultation
  • Support via email & Slack
  • Online support and remote assistance
  • Advanced monitoring, tools installation
  • PMO as a service
  • CTO as a service
  • 2hours
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Enterprise
Custom
Support hours included
See all features
  • Resolving priority issues
  • Elimination of malfunctions
  • Automatic daily monitoring
  • Functionality consultation
  • Support via email & Slack
  • Online support and remote assistance
  • Advanced monitoring, tools installation
  • PMO as a service
  • CTO as a service
  • 1hours
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1
Maintenance plan & strategy implementation
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Ongoing software maintenance
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Security patches and fixes
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Regular product and platform audits
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Performance monitoring & solution stabilization
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Backups and disaster recovery
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Database administration
8
SLA review and update

One team, multiple gains

With Tallium, you get a catch-all partner that will refine your product all the way through.

Let’s Discuss Your Project

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In-house
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Years
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